Terms and Conditions

1. General Requirement
Course participants must be at least 16 years of age for our regular courses. Children courses are organised separately. If the participant is a minor (less than 18 years), a written permission slip is required by his/her parent/guardian.
1.1 A person who wants to register in a beginner’s  course should be at least  matric.

2. Terms of Payment
If full payment is not received by the due date, the participant loses the right to participate. Course and examination registration is conducted on a “First come First served” basis.

3. Course fees
The contractually binding fee is the fee stated in the price list current at the time of application.

4. Cancellation and refunds
4.1 The following conditions apply if the course participant is unable to take part in the course:  In case of cancellation up to three working days prior to the start of the course, ASH will withhold 50% of the course fee. In case of cancellation or withdrawal after the course starts, no refunds and or credit notes for future courses can be issued, regardless of whether or not the student has begun attending the course.
4.2 The refund process may take up to 30 days. Please note that a processing fee of PKR 1,000/- will be deducted if the fee has been deposited without receiving an official email from us, or after the 24-hour deadline, even in case of a valid reason.
4.3 Cancellations must be submitted in writing.
4.4 The course fee is not refundable and non-transferable after commencement of classes.
4.5 If a course has already started and a candidate is unable to attend due to medical or any other genuine reason, they will be required to pay 50% of the course fee again as a re admission charge in order to continue in a future session.

5. Courses (online & on-campus)
5.1. To ensure appropriate placement and learning progress, students seeking admission to an advanced-level course must have successfully completed the preceding level or demonstrate equivalent proficiency in German. This can be verified through a certified Goethe exam or by passing our internal final test.
5.2. Our courses have at least 12 and at the most 24 participants. If enrolments are insufficient on the starting date, we reserve the right to cancel or postpone the course. In this case we will offer the participants the opportunity to move to another course or to receive a full refund of the course fee. We regret that we can only conduct courses that have the minimum number of participants by the end of the enrolment period. To avoid cancellations of courses that would have taken place if participants had enrolled in time, we advise students to register before the deadline.
5.3. You require a strong internet connection for our online classes as it is mandatory for all students to switch on their cameras throughout the course. The instructors will not allow any student who switches off the mics and the camera and will remove him/her from that day’s class.
5.4. Students are expected to attend all classes regularly. In case of absence, no class recordings will be provided under any circumstances.

6. Responsibilities of participants
The participants are obliged to comply with the house rules and regulations of ASH.

7. Liability of the Annemarie-Schimmel-Haus
The Annemarie-Schimme-Haus and its staff are only liable in cases of intentional misconduct or gross negligence. ASH is not responsible for any cancellations or disruptions caused by force majeure events—such as natural disasters, fire, floods, war, government orders, security concerns, or any other circumstances beyond the control of the parties involved.

8. Concession in course/examination fee
ASH does not give any kind of concession in the course and examination fee.

9. Participation certificate
At the end of the language course, a course participation certificate can be issued upon request (provided the attendance of the student is above 80%).

10. Rules of conduct
10.1. The students are allowed to enter in the institute premises 15 minutes prior to their scheduled class timing.
10.2. The students are not allowed to sit inside the classrooms after the class has finished.
10.3. The students are only allowed to sit in the class during the lecture. Facilities to study have been provided inside our library, the study room and the garden.

11.1. Weapons are not allowed inside the premises.
11.2.The ASH is not responsible for your personal belongings. In case of loss or theft, we do not take any sort of responsibility or liability.
11.3. A thorough security check of both male and female visitors/students/exam candidates is compulsory.
11.4. The ASH is not responsible for parking facilities and for your vehicle.
11.5. Visitors are not allowed to wait for students/exam candidates inside the institute ‘s premises. Students have to be dropped off at the gate and picked up after the class time is over.
11.6. Smoking is not allowed inside the institute’s premises.
11.7. Taking pictures or making videos is not allowed inside the institute’s premises.

12. Accommodation:
The ASH does not provide nor recommend any sort of accommodation facilities and is not associated with any hostel or private provider of accommodation.